Orders typically take 2-3 business days to process after payment is received. Once shipped, you will receive an email notification with tracking information.
Change Shipping / Billing Address
Please contact us with your order number and new address. If your order has already been dispatched, address changes cannot be guaranteed. Please verify address information carefully before submitting your order.
Delivery Notifications
Delivery times may be affected by weather, customs clearance, or other force majeure factors. We will do our best to ensure timely delivery.
Customs, Duties & Taxes
Orders ship EXW (Freight Collect). Customers are responsible for any duties, taxes, or charges imposed by destination customs. Please contact your local customs office for specific requirements.
Note: Some countries require additional identification (Tax ID, KYC documents, etc.) for customs clearance. Our team will contact you if additional documentation is needed.